STYLING

How can I find the right interior style for my home?

It is recommended to determine your style based on the size of the space, natural lighting, lifestyle, and preferred colors.

At Interior Teacher, we recommend styles tailored to you based on various real-life examples.

If you are curious about the style that fits your space, find out quickly through a styling consultation.

Can a small space be designed to look bigger?

It is possible. Utilizing low furniture, bright colors, and a layout centered on negative space makes the space look much larger.

In particular, using furniture with storage functions significantly increases space utilization.

Where should I start when arranging furniture?

It is recommended to arrange the largest furniture (sofa, bed) first, and then secure movement paths.

Generally, we recommend securing a movement path of at least 60cm.

Will my existing furniture match new pieces?

Combining two to three colors based on the color and material of your existing furniture creates a natural harmony.

Utilizing tone-on-tone or contrasting combinations allows for stable styling.

How can I choose color combinations without making mistakes?

Basically, composing colors in a 60:30:10 ratio can create a stable space.

It is a method of adding secondary colors and accents centered around a main color.

Do online images accurately represent actual colors?

Colors may appear different depending on your monitor environment and lighting.

We recommend referring to multiple images and actual space examples.

How do I choose furniture that fits my space?

The ratio of furniture to space is important.

Furniture that is too large can create a cramped feeling, while furniture that is too small can feel awkward, so balance is necessary.

What styling should I avoid in small spaces?

Over-arranging furniture or using a lot of dark colors can make a space look smaller.

It is recommended to reduce unnecessary furniture and choose designs that are visually light.

Is it better to buy furniture as a set or individually?

Purchasing a set is advantageous for creating a unified spatial look, while combining individual items is suitable for unique styling.

Which works better for interiors: light or dark colors?

Bright colors make a space look larger,while dark colors create a sense of stability and atmosphere.

You can choose based on the size of the space and the atmosphere you desire.

Order / Cancellation / Modification

Until when can I cancel my order?

Orders can be cancelled after payment is completed and before the product is shipped.

However, cancellation is not possible after the product has been shipped and must be processed through the return procedure.

Can I change options (color/size) after placing an order?

Changes can be made during the product preparation stage, but cannot be made after shipment has begun.

Can I cancel part of my order?

Partial cancellations are possible depending on the order status, but cancellations may be restricted for items that have already been shipped.

How can I check my order status?

You can check the status of your order online and also contact customer service.

Delivery / Installation

How long does delivery take?

Delivery times may vary depending on the product and delivery region, but if in stock, delivery is generally made within 3 to 10 days of ordering.

However, additional time may be required for made-to-order items, items not currently in stock, etc.

How will I be notified of my delivery schedule?

We will contact you in advance before delivery, and the delivery will proceed after coordinating the schedule with the delivery driver.

What happens if I’m not available on the delivery day?

If delivery is not possible due to absence on the day of delivery, a redelivery fee may apply.

What if installation cannot be completed?

If installation is difficult due to reasons such as inability to use the elevator or inability to enter, delivery may be suspended.

In this case, round-trip shipping fees may apply.

Exchange / Refund

How long do I have to request a return or exchange?

Exchanges and refunds can be requested within 7 days of receiving the product.(Compliant with Electronic Commerce Act standards)

Can I return an item if I change my mind?

It is possible. However, in this case, the return shipping fee is the customer's responsibility.

Which items are not eligible for return?

Returns may be restricted in the following cases:

- If the product has been used or damaged

- If the packaging is damaged and the product's value has decreased

- Custom-made products

- If resale is difficult due to the passage of time

Can I return items that have been assembled?

Refunds may be restricted for products that have been assembled or installed and are difficult to resell.

Cost related

How much is the return shipping fee?

This varies depending on the product size and delivery region, and we will inform you when you request a return.

Are there additional costs for exchanges?

For exchanges due to a simple change of mind, round-trip shipping fees may apply.

When is a redelivery fee charged?

Redelivery fees and technician visit charges may apply in the following cases:

- Customer absence

- Incorrect address

- Inadequate installation environment

After-sales service

What should I do if my item arrives damaged?

Please take a photo immediately upon receiving the product and submit it to our customer service center.

We will process an exchange or refund after verification.

How are defective products handled?

If confirmed to be an initial defect, a free exchange or refund is available.

Are issues that occur during use covered?

Problems that occur during use are handled according to product warranty standards and usage conditions.

Scope of Liability

Who is responsible for damage during shipping?

Damage occurring during the delivery process will be processed after verification.

How is customer-caused damage handled?

Free exchanges and refunds may be limited for damage caused by customer negligence or during use.

What if I chose the wrong color or size?

Sales are based on the information listed on the product detail page, and returns due to simple color differences or size errors may be treated as a simple change of mind.

Other matters

Can I pick up my order in-store?

Store pickup service is currently not available.

How can I unsubscribe from emails or catalogs?

You can cancel via the link at the bottom of the email or through a separate request.

How can I update my account information?

You can change various information on the Shopping Mall Login > My Page > My Information - Edit Member Information page.

Log in to the shopping mall > My Page > My Information - Edit Member Information page.

How do I delete my account?

What should I do if I forgot my ID or password?

You can retrieve your information via the 'Find ID' or 'Find Password' buttons on the login page.If you encounter any issues, please contact Customer Service.

What if I forgot my order number after a guest purchase?

How can guest users check their order history?

You can view your order history through the 'Non-member Login' button on the Order Inquiry page.

Is guest checkout available?

You can make a purchase without registering as a member.

When ordering products, you can proceed with the purchase via 'Guest Purchase'.